An older man working on his laptop at a sunny table.
Help

Getting started

Setup takes one sitting for most families. You can stop and come back at any time; your answers are saved.

1. Create your family's account

Go to Sign up. Use your email and a password you choose, or sign in with Google. The person who signs up is the first keyholder.

2. Answer the setup questions

Setup asks plain questions about your family: who needs care, who is helping, the doctors, the medicines, the home. Skip anything you don't know yet. Blank answers show as To confirm, so nothing is guessed.

3. Check your starter lists and jobs

Your answers fill in the starter lists and a set of starter jobs. Read through them once. Change anything that's wrong.

4. Invite your family

Open People and invite each person by link as a keyholder, a helper, or a viewer. Name a second keyholder, so the center never depends on one person.

5. Claim the first jobs

Every job shows its owner, or No owner until someone claims it. Ask each person to claim one job this week.

6. Print the Emergency One-Pager

Open Emergency, check the details, and print the page or save it as a PDF. Keep a copy by the phone.

Help Another Family

Setup ends with two optional questions: whether you'd like to tell one family about the center, and how you'd like to do it. You can skip both. Nothing is ever sent unless you choose to send it yourself.

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