A helper smiling while talking with an older man on a sofa.
Help

Fixing problems

An invite didn't arrive

Ask the person to check their spam folder. Then open People, find the invite, and choose Resend. You can also cancel the invite and send a new one.

A job has no owner

That's on purpose. A job stays No owner until someone claims it, so nothing looks covered when it isn't. Ask one person to claim it.

Something says "To confirm"

That answer was left blank during setup. Open Setup, fill it in, and save.

I can't sign in

Use Forgot password to get a reset link by email. If you signed up with Google, use Sign in with Google instead.

Someone should no longer have access

A keyholder opens People and removes them. Removed people can be restored later if needed.

The helper's answer doesn't match what I see

Trust the screen. Then tell us what you asked, so we can fix the answer.

Still stuck?

Write to hello@stumbledupon.co. Tell us what you were trying to do and what you saw. Never send a password.

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